Privacy Policy

Carbon Mountain LLC.
4820 Fisher Road
Athens, OH 45701
 

We can be reached via e-mail at privacy@carbonmountain.com
or you can reach us by telephone at 614-655-5050 

For each visitor to our Web page, our Web server does not automatically recognize information regarding the domain or e-mail address. 

We collect the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations and in the case of purchase transactions, name and address, telephone number, fax number and payment information (e.g., credit card number and billing address). 

The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our Web site, shared with agents or contractors who assist in providing support for our internal operations, used by us to contact consumers for marketing purposes, shared with other reputable organizations to help them contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website. 

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site , ensure that visitors are not repeatedly sent the same banner ads, customize Web page content based on visitors' browser type or other information that the visitor sends. 

From time to time, we make the e-mail addresses of those who access our site available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by emailing us or calling us at the number provided above. 

If you supply us with your postal address on-line you will only receive the information for which you provided us your address. 

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information they requested or regarding orders they have placed on-line. 

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies. 

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically. 

Upon request we provide site visitors with access to financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them and contact information (e.g., name, address, phone number) that we maintain about them .Consumers can access this information by e-mail us at the above address. 

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information. Consumers can have this information corrected by sending us e-mail at the above address.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. 

If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number.